Accessibility Statement for Elevate Learning

Elevate Learning is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and strive to apply the relevant accessibility standards to provide a website and online learning platform that is accessible to people with disabilities.
Our Commitment to Accessibility
We believe in inclusive design and aim to provide a learning environment that is accessible to all students, regardless of their abilities. Our commitment to accessibility is ongoing, and we regularly review and update our website and online courses to meet or exceed accessibility standards.
Elevate Learning is dedicated to providing a website that adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that web content is accessible to a wide range of people with disabilities. These guidelines address a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
We use the following strategies to ensure accessibility:
- Providing text alternatives for non-text content
- Ensuring sufficient color contrast
- Using clear and simple language
- Making our website navigable using a keyboard
- Providing captions and transcripts for video and audio content
- Ensuring that our website is compatible with screen readers
- Regularly testing our website for accessibility
Features for Accessibility
Elevate Learning incorporates the following features to enhance accessibility:
- Alternative Text: All images and non-text content have descriptive alternative text, allowing screen reader users to understand the content.
- Keyboard Navigation: Our website can be navigated entirely using a keyboard, allowing users who cannot use a mouse to access all content.
- Sufficient Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with low vision to read the content.
- Adjustable Text Size: Users can adjust the text size using their browser settings to improve readability.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
- Forms with Labels: All form fields have clear and descriptive labels, making it easier for users to understand the purpose of each field.
- Captions and Transcripts: All video and audio content includes captions and transcripts, making it accessible to users who are deaf or hard of hearing.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, such as screen readers.
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand the content.
- Responsive Design: Our website is designed to be responsive, meaning it adapts to different screen sizes and devices, making it accessible to users on a variety of devices.
- Skip Navigation Link: A "Skip to main content" link is provided at the top of each page, allowing users to skip the navigation menu and go directly to the main content.
Specific Accessibility Features in Our Courses
In addition to website-wide features, our courses are designed with accessibility in mind. We strive to:
- Provide transcripts for all video lectures.
- Ensure course materials are compatible with screen readers.
- Use clear and concise language in all written materials.
- Offer alternative formats for assignments and assessments when possible.
- Incorporate captions for all video content.
- Include descriptive text for all visual aids, such as charts and graphs.
Ongoing Efforts
Elevate Learning recognizes that accessibility is an ongoing effort. We are committed to continuously improving the accessibility of our website and online learning platform. We conduct regular accessibility audits and testing to identify and address any accessibility issues. We also provide training to our staff on accessibility best practices.
Our team uses automated tools like WAVE and manual testing techniques to evaluate the accessibility of our website and course materials. We regularly update our website and course content to ensure they meet the latest accessibility standards.
We also welcome feedback from our users on how we can improve the accessibility of our website and online learning platform. If you encounter any accessibility issues, please contact us using the contact information below.
Dr. Anya Sharma, our Lead Accessibility Consultant, oversees our accessibility initiatives. Anya has over 10 years of experience in web accessibility and inclusive design. She works closely with our development and content teams to ensure that our website and courses are accessible to everyone.
Contact Information
We welcome your feedback on the accessibility of Elevate Learning. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: [email protected]
Phone: +1 555-765-3830
Address: 123 University Avenue, Suite 400, Toronto, ON M5J 2H7, Canada
Contact Person: Dr. Anya Sharma, Lead Accessibility Consultant
We try to respond to feedback within 5 business days.
Reporting Accessibility Issues
When reporting an accessibility issue, please provide as much detail as possible, including:
- The URL of the page where you encountered the issue.
- A description of the issue.
- The assistive technology you were using (e.g., screen reader, screen magnifier).
- Your operating system and browser.
This information will help us to quickly identify and address the issue.
Third-Party Content
Some of our courses may include content provided by third-party vendors. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party materials. We encourage you to contact us if you encounter any accessibility issues with third-party content, and we will work with the vendor to address the issue whenever possible.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with the Elevate Learning Accessibility Office. Complaints should be submitted in writing to:
Elevate Learning Accessibility Office
123 University Avenue, Suite 400
Toronto, ON M5J 2H7, Canada
Email: [email protected]
All formal complaints will be acknowledged within 3 business days and investigated promptly. We are committed to resolving all accessibility complaints in a fair and timely manner.