Accessibility Statement for Elevate Learning

Accessibility icon, symbolizing inclusivity and access for all

Elevate Learning is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and strive to apply the relevant accessibility standards to provide a website and online learning platform that is accessible to people with disabilities.

Our Commitment to Accessibility

We believe in inclusive design and aim to provide a learning environment that is accessible to all students, regardless of their abilities. Our commitment to accessibility is ongoing, and we regularly review and update our website and online courses to meet or exceed accessibility standards.

Elevate Learning is dedicated to providing a website that adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that web content is accessible to a wide range of people with disabilities. These guidelines address a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

We use the following strategies to ensure accessibility:

Features for Accessibility

Elevate Learning incorporates the following features to enhance accessibility:

Specific Accessibility Features in Our Courses

In addition to website-wide features, our courses are designed with accessibility in mind. We strive to:

  1. Provide transcripts for all video lectures.
  2. Ensure course materials are compatible with screen readers.
  3. Use clear and concise language in all written materials.
  4. Offer alternative formats for assignments and assessments when possible.
  5. Incorporate captions for all video content.
  6. Include descriptive text for all visual aids, such as charts and graphs.

Ongoing Efforts

Elevate Learning recognizes that accessibility is an ongoing effort. We are committed to continuously improving the accessibility of our website and online learning platform. We conduct regular accessibility audits and testing to identify and address any accessibility issues. We also provide training to our staff on accessibility best practices.

Our team uses automated tools like WAVE and manual testing techniques to evaluate the accessibility of our website and course materials. We regularly update our website and course content to ensure they meet the latest accessibility standards.

We also welcome feedback from our users on how we can improve the accessibility of our website and online learning platform. If you encounter any accessibility issues, please contact us using the contact information below.

Dr. Anya Sharma, our Lead Accessibility Consultant, oversees our accessibility initiatives. Anya has over 10 years of experience in web accessibility and inclusive design. She works closely with our development and content teams to ensure that our website and courses are accessible to everyone.

Contact Information

We welcome your feedback on the accessibility of Elevate Learning. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected]

Phone: +1 555-765-3830

Address: 123 University Avenue, Suite 400, Toronto, ON M5J 2H7, Canada

Contact Person: Dr. Anya Sharma, Lead Accessibility Consultant

We try to respond to feedback within 5 business days.

Reporting Accessibility Issues

When reporting an accessibility issue, please provide as much detail as possible, including:

This information will help us to quickly identify and address the issue.

Third-Party Content

Some of our courses may include content provided by third-party vendors. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party materials. We encourage you to contact us if you encounter any accessibility issues with third-party content, and we will work with the vendor to address the issue whenever possible.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with the Elevate Learning Accessibility Office. Complaints should be submitted in writing to:

Elevate Learning Accessibility Office

123 University Avenue, Suite 400

Toronto, ON M5J 2H7, Canada

Email: [email protected]

All formal complaints will be acknowledged within 3 business days and investigated promptly. We are committed to resolving all accessibility complaints in a fair and timely manner.